We collect personal information when you access and interact with our Services or provide information to us. This information may be provided voluntarily or automatically as part of your interaction with our Services. Below is a detailed list of the types of personal information we collect and the reasons for collecting this information:
We collect personal information when you access and interact with our Services or provide information by contacting us via our Services when you make a comment or request in relation to our products and services. This information may be provided by you voluntarily or automatically as part of your interaction with our Services. Detailed information about the personal information we collect and why we collect it is provided below:
| Context of Collection | Types of Data | Business Purpose for Collection and Use of Data |
|---|---|---|
| Identifiers | Name, login or screen name, postal address, IP address, email address, image of government ID | Provide Services, support, marketing purposes, monitor networks and visitors |
| Contents of Communications | Email address, phone number | Respond to communications, provide requested services |
| Audio/Video/Visual/Electronic | Photographs, audio, videos, recorded calls, voicemails | Monitor networks and Services, provide Services |
| Captured Content | Videos, incident content, device information | Monitor networks and Services, alert users of incidents |
| Customer Records | Digital and electronic signatures, telephone numbers | Fulfill service requests |
| Online Account or Credit Card Info | Credit or debit card numbers, financial account information with security/access code | Process payments for Premium Services |
| Inferences | Preferences, characteristics, behavior, attitudes | Improve Services, provide personalized experience |
| Log and Usage Data | IP address, device information, browser type, activity logs | Monitor networks and visitors, service diagnostics |
| Device Data | Computer, phone, tablet information | Monitor networks and visitors, protect Services |
| Location Data | Real-time location, geolocation data | Route safety alerts, assist in emergencies |
| User Contacts | Contact lists shared by users | Connect users, assist in emergencies with Premium Services |
We may share your personal information in the following circumstances:
We use organizational and technical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information. Any transmission of personal information is done at your own risk.
We will retain your personal information for as long as necessary to provide the Services or as required by law. When there is no legitimate business need for retaining your information, we will delete or anonymize it.
SwiftGuard Responder and our partners may use cookies and similar technologies to analyze trends and gather information about users. Cookies may collect personal information when used in combination with other data.
| Cookie | Type | Duration | Source | Purpose |
|---|---|---|---|---|
| sessionid | Necessary | Session | SwiftGuard | Store user's session ID |
| clientCountry | Other | Session | SwiftGuard | No description |
| _ga | Analytics | Persistent | Google Analytics | Calculate visitor, session, and campaign data |
| _gid | Analytics | Session | Google Analytics | Store information on how visitors use the website |
| _gat | Performance | Session | Google Analytics | Limit data collection on high-traffic sites |
| _fbp | Analytics | Persistent | Display advertisements powered by Facebook advertising | |
| _ttp | Advertisement | Persistent | TikTok | Track and improve advertising performance |
You may have certain privacy rights depending on where you reside. If you wish to request changes to your personal information or delete it, please contact us at swiftguard.app/#contact.
We may store and process your personal information outside the country where you are located. These countries may have different data protection laws than your country, but we take steps to ensure your information is adequately protected in accordance with applicable laws.